Ask us anything before you book

Because you'd rather know. Most companies in this trade make you book a visit before they'll say a number, and that wastes everyone's time. If our price works for you, call us. If it doesn't, no hard feelings.

You don't have to. Give us a rough idea of your home's size and we'll confirm the count before we start — the price we quote is the price you pay.

Same work every visit. The twice-a-year plan takes $50 off each visit and the quarterly plan takes $100 off each visit, because a maintained home is faster to clean than one we see once every three years.

Hard water stain removal is quoted separately — we test a patch on your glass first. Mineral spotting that's already bonded to glass needs a restoration process, not a regular cleaning. We'll look, tell you honestly whether it can come off, and quote it separately.

No. We're based in Syracuse and every city we list is covered at the same published price. If you're just outside the area, ask — if we can get there, we will.

Late fall, after the leaves are down and before the first hard freeze — usually late October into November. If you have a lot of overhang, a spring visit helps too.

Yes. It goes in bags and leaves with us. We don't blow it into your flower beds.

That's the most common combo, and it saves you a trip charge. Ask when you book.

September. Installation schedules for the whole season fill up before Halloween, and the best dates go first. Booking early also locks your pricing.

We use commercial-grade lights cut to fit your home. Ask us about purchase versus lease — for most homes, leasing with storage included is simpler.

Text us and we'll come fix it. Maintenance during the season is part of the deal.

No, and anyone who tells you otherwise is guessing or selling. Fresh mineral deposits wipe off. Deposits that have bonded to the glass usually come off with restoration. But minerals left on glass long enough — often years, accelerated by sun and heat — can etch into the surface itself, and etched glass cannot be restored by any process. Replacement is the only fix at that point. We find out which one you have before you spend anything.

We restore a small test area on an actual affected pane, then have you look at it. If the glass comes back, you'll see it immediately and we'll quote the rest. If it doesn't, you know the glass is etched, and you've paid nothing to find out.

Because it isn't comparable between homes the way window cleaning is. Two houses the same size can have completely different amounts of buildup depending on where the sprinklers point and how long it's been. Our regular cleaning prices are published because homes are comparable by size. This one gets quoted after we've actually looked.

Almost always sprinklers, not rain. Rain is naturally soft. Your irrigation water is the same hard tap water as the rest of the house — the Weber Basin district that supplies most of Davis County reports roughly 10 to 18 grains per gallon. Every time overspray hits a window and dries in the sun, the water leaves and the minerals stay.

Not when the method is matched to the glass, which is the reason this is a separate service rather than a harder scrub during a normal visit. Tempered glass is more prone to scratching than most people expect, so it's treated differently, and that's part of what the test patch confirms.

Point the sprinkler heads away from the house — walk your zones once each spring and watch where the spray actually lands. After that, frequency does the rest: fresh deposits come off in a normal cleaning, so staying on a quarterly or twice-a-year rhythm means they never get the chance to bond.