Joe and Celly Dunford run this thing themselves. No franchise, no call center, no script — just the people who will actually be at your house.

Joe is 6'11". It's the first thing people notice and the reason the name stuck.
He started out doing every job himself, and the reach genuinely helped — the hardest glass on a house is the glass nobody can get to. As the company grew, that became how the crew is trained: bring the right equipment, take the time, and never rush the panes that are hard to get right.
These days Joe runs the business and the crew rather than being on every job. Celly runs the schedule, the customers, and — by her own account — Joe.
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